B-12 Douglaslabs

Quick Shipping and Professional Packaging

We offer a wide range of shipping options due to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will pack your items according to our exact and precise specifications. Your items will undergo an extensive inspection and will be securely secured prior to being delivered. We ship to thousands of customers every day from all over the world. This shows our commitment to being the largest retailer online in the world. We have distribution centers and warehouses in Europe as well as the USA.

Note: Orders containing multiple items will have a separate processing period for each item.

Before shipping, we will examine the items ordered thoroughly. The majority of orders are shipped within 48 hours. Delivery is expected to take between 3 and seven days.

Returns

Stock is dynamic. It is not managed entirely by us, as we have multiple entities, including the factory and the storage. Stocks are subject to change at any time. Be aware that your order is out of stock once your order has been made.

Our policy lasts for 30 days. If you don't receive the product within 30 days, we are not able to provide the option of a refund or exchange.

To be eligible for a return, your item must be in good condition and in the same condition as you received it in. It must also be in the original packaging.